If you need help with your SunPass account, or if you have questions related to SunPass, TOLL-BY-PLATE or a Toll Enforcement Invoice, please contact 1-888-TOLL-FLA (1-888-865-5352) or visit the SunPass customer service page.
The SunPass Customer Service Center can be reached at 1-888-TOLL-FLA (1-888-865-5352).
Hours of Operation:
Monday – Friday, 7:00AM – 7:00PM
SunPass Walk-In Centers are also available throughout Florida. Please visit SunPass.com to see where they are located and their hours of operation.
COMMUNICATIONS OFFICEThe Communications Office keeps the public informed about FTE-related issues and works to maintain a positive relationship with the residents of the state of Florida.
8 A.M. to 5 P.M., Monday through Friday
Ivette Ruiz-Paz
Director of Communications and Marketing
954-934-1289
Yasir Mercado
Communications Manager
954-934-1138
Kerry French
Community Outreach Coordinator
407-264-3908
The Community Outreach Team is responsible for expediting effective and accurate communications and appropriately disseminating information to garner public and media attention to our initiatives.
8 A.M. to 5 P.M., Monday through Friday
Juliette Valencia
Community Outreach Manager
407-264-3336
Daniel Jimenez
Community Outreach Specialist
407-264-3159
Hector Reyes
Community Outreach Specialist
407-264-1251
Community Outreach Specialists are committed to providing information about construction projects to the traveling public.
Central and West Central Florida
Louis Grisoglio
Community Outreach Specialist
407-264-3069
Tina Thomas
Community Outreach Specialist
407-264-3064
South Florida
Fiorella Teodista
Community Outreach Specialist
954-934-1130
Milepost 263
Bldg. #5315
P.O. Box 613069
Ocoee, Florida 34761
407-532-3999
Directions & Map
